Terms of Service for B2B Referral Network Development Services

Hello and Welcome!

Welcome! We're excited to have you on board. At Savvy Nerds Enterprise, which includes B2B Referral Connector, Home Care Profit Engine, and Home Care Champs, we're focused on helping your business make meaningful connections. This document explains our terms of service, which are important for working together. Our headquarters is nestled in Illinois, and from this hub, we extend our services to you.

1. Our Commitment to You

Our mission is to help you create valuable business-to-business (B2B) connections. Depending on the service option you pick, we can either assist you closely "Done With You" or take care of everything on your behalf "Done For You". Here’s what all our clients can expect from us:

Conducting thorough market research to build a comprehensive database of up to 1000 high-quality referral sources.
The agency will continue ongoing research each month to maintain the validity of the database and replenish contacts to stay close to the starting amount.
Continuous research and personalized crafting of engaging email copywriting that speaks directly to your audience.
Ensuring the accuracy and relevance of your contact list.

Your role is pivotal in nurturing these new connections to foster lasting relationships.

2. Database Management and Exclusivity

The database and referral sources we generate will be securely stored within our proprietary B2B agency connector/CRM system.
Any requests for direct transfer of this database to clients will not be honoured by the agency to maintain data confidentiality.
In the event of service cancellation, rest assured that your database will be treated with confidentiality.
Upon cancellation, your database will be deleted from our system to ensure data privacy and security.

Your role is pivotal in nurturing these new connections to foster lasting relationships.

Exclusivity Details

Understanding the importance of exclusivity, we manage each client's database with the utmost confidentiality. Here’s our commitment:

We are committed to supporting your business without creating unnecessary competition. Your database will remain confidential and will not be shared with other clients.
Our dedicated research team focuses on developing a personalized and exclusive database specifically tailored to your business needs.
To ensure a fair business environment, we restrict the number of businesses we assist in specific areas to prevent excessive competition.

Your role is pivotal in nurturing these new connections to foster lasting relationships.

3. Payment and Installation

An initial non-refundable installation/activation fee is required to start using our services.
All payments, including the initial fee and subsequent monthly charges, are non-refundable.
Payments for our services are processed through Stripe subscriptions and billed on a monthly basis.
Late payments may result in a loss of services, underscoring the importance of timely payments to maintain uninterrupted access.
Following the initial payment, clients will be invoiced a monthly fee based on their selected plan.
It is crucial to make payments on time to avoid any interruptions in service.
Please be aware that this service operates on a month-to-month basis and does not require a long-term contract.

4- Additional Fees

Your referral engine is being powered by third-party telecommunication companies that charge for usage to enable email and text messaging features. The client agrees that they will be responsible for the cost of usage for Twilio, the independent system that handles text messages and telecommunications, and Mailgun fees. These usage fees are billed based on the consumption of the client account and are not included in the client's monthly subscription fees.

5. Client Responsibilities

Client Responsibility for Nurturing Referral Source Relationships

Understanding Your Role

The effectiveness of our services at Savvy Nerds Local Digital Marketing Agency, LLC and Blue Oceans Marketplace LLC extends beyond the boundaries of our direct efforts, encompassing the proactive engagement and adept communication efforts of our clients with their referral sources. We provide sophisticated tools, platforms, and strategies designed to foster growth and strengthen connections. However, the real success hinges on our clients' abilities to effectively communicate with and nurture relationships with their referral sources.

Client Commitments

You play a pivotal role, and we rely on your collaboration to:

Actively engage with referral sources identified through our services.
Adhere to compliance with all relevant laws and regulations in your use of our services.
Maintain security for any sensitive information encountered as part of the referral process.

Client's Commitment to Communication

Active Participation: Clients are expected to actively engage in communication processes, utilizing our services and platforms to initiate and sustain dialog with referral sources.
Timely Responses: Swiftly responding to communications from referral sources is critical to sustaining healthy and productive professional relationships.
Quality of Interactions: The calibre of your interactions with referral sources directly influences the outcomes of our services. Ensure all communications are clear, professional, and constructive to cultivate long-lasting partnerships.
Utilization of Tools: We encourage the full utilization of all communication tools and resources we provide, enabling you to maximize your engagement with both potential and established referral sources.

Nurturing Referral Source Relationships

Follow-Up Strategies: Implementing robust follow-up strategies is crucial for the development of emerging relationships with referral sources.
Personalized Approaches: Tailoring your communication to each referral source can emphasize their importance to your business, fostering deeper connections.
Receptive to Feedback: Actively listening to and integrating feedback from referral sources can substantially enhance trust and the strength of your relationships.
Long-Term Commitment: Cultivating referral source relationships is a continuous endeavor. We encourage you to engage consistently to maintain strong and beneficial connections.

Impact of Client's Effort

The commitment and diligence you apply in communication and nurturing your referral source relationships directly influence the value you derive from our services. It is imperative that you dedicate yourself to consistent and effective relationship-building activities to realize the full potential of our offerings.

6. Termination of Services

Either party can terminate the agreement with notice. Upon termination:

Your access to our B2B Referral Connector and associated databases ceases.
Your account and all personal data will be securely deleted from our systems.

7. Limitations of Liability

Our dedication to providing quality services is unwavering, yet we cannot be held liable for indirect losses such as missed profits or lost data.

8. Governing Law

These terms are governed by the laws of Illinois, ensuring a clear understanding between us.

9. Changes to Terms

We reserve the right to update these terms as necessary. We’ll inform you of significant changes, and your continued use of our services signifies acceptance of these new terms.

10. Need Help?

If you have questions or need clarification, don’t hesitate to reach out.